Prizes

lastminute.com Holiday Voucher
Embark on an exciting journey with a £500 lastminute.com holiday voucher.
Whether it’s a sun-soaked beach, cultural hotspot, or a bustling city break, the choice is yours to make.

Greggs Sweet Treat
Satisfy your sweet tooth and elevate your snack time with the scrumptious selection of sweet treats at Greggs. Sweet treats include:
Jam Doughnut, Sugar Strand Doughnut, Caramel Custard Doughnut, Pink Jammie, Glazed Ring Doughnut, Triple Chocolate Muffin or Novelty Bun.

Greggs Breakfast
Kick-start your day with a Greggs Breakfast Deal.
Featuring bacon, sausage, omelette and lorne sausage breakfast rolls, paired with a choice of a regular hot drink, 500ml water or 250ml orange juice.

Greggs Regular Hot Drink
Savour the warmth and rich flavours of your favourite hot beverages at Greggs. Hot beverages include:
Americano, White Coffee, Latte, Cappuccino, Flat White Espresso or Mocha.

Greggs Sausage Roll (vegan or standard)
Indulge in the flaky layers and savoury perfection that is the Greggs sausage roll.
You can choose between the classic meaty goodness of the standard sausage roll or the plant-powered delight of the vegan sausage roll.

National Trust Gift Card
Immerse yourself in the beauty of nature and culture with the National Trust Gift Card. This gift card can be used towards:
Entry/admission, new membership, on-site Cafe's and on-site shops, as well as holidays or Historic House Hotel stays.

Uber Eats Takeaway Voucher
Elevate your dining experience with an Uber Eats Takeaway voucher, worth £20. Enjoy the prize of convenience, delivered right to your doorstep.
You can use this gift card to order from a variety of restaurants, cafes, eateries, and supermarkets.

Spa Day for One
Pamper yourself with a choice of great treatments.
Including massages, facials, manicures and pedicures from our carefully selected spas and beauty salons around the country.

Family Day Out for Four
Make memories with a fun day out for four.
With numerous venues across the UK and a diverse range of activities to select from, you can opt for a relaxed day at the cinema or adventures such as archery and zip-lining.

Hotel Stay
Escape for one night with a hotel stay for two people from Take Time Experiences.
Whether you want to explore somewhere new or simply unwind, you'll get to choose from numerous participating venues across the country.

Afternoon Tea for Two
Experience the high life with a delightful duo experience, enjoying a classic English afternoon tea from Take Time Experiences.
You'll get to choose from a variety of venues and enjoy a traditional treat, finger sandwiches, fluffy scones with preserves and cream, as well as cakes, fancies or pastries.

HelloFresh Box
Delight in a free Hello Fresh Box.
Offering delicious and nutritious meals, with fresh and simple and fast recipes.

Offers

lastminute.com Discount Code
Enhance your travel experience with a £50 off discount code.
This code can be applied whether you’re eyeing up a flight + hotel adventure or a scenic train + hotel escape.

HelloFresh Discount code
Bag a whopping discount from Hello Fresh. This entails:
65% off your initial box, with complimentary shipping included, and a fantastic 25% off the following 7 boxes.

Greene King Accommodation Discount Code
Enjoy 10% off accommodation at one of Greene King's cozy hotels.
You'll get to choose from over 135 unique hotels across the UK, with a pub at the heart of each one.

Bella Italia Discount Code
Revel in the flavours of Italy with a 25% off Bella Italia discount code.
With over 70 locations in the UK, it is not just a restaurant, it's a part of your community.

Frankie & Benny's Discount Code
Feast on feel-good food and classics with a 25% off Frankie and Benny's discount code.
With this American and Italian restaurant, you can choose from crispy, stuffed calzones, juicy burgers, saucy bowls of pasta and more.

The Fragrance Shop Discount Code
Embrace a world of captivating scents with a 15% off The Fragrance Shop discount code.
With over 150 fragrance brands showcased, including women's, men's and uni-sex fragrances, there are a variety of affordable and accessible luxury fragrances to choose from.

English Heritage Discount Code
Dive into history with a 25% off an English Heritage membership.
With over 400 historic monuments, buildings and places, there's plenty to choose from.

Bloom & Wild Discount Code
Brighten your day with 20% off beautiful blooms.
You can choose to apply your discount code to any one-off bouquet, plant or gift.

Who is running the Incentive Campaign?

first direct, a division of HSBC UK Bank Plc (‘we, us, our’) is the promotor of the Incentive Campaign. The Marketing Lounge Partnership (“MLP”) is fulfilling the Incentive Campaign on behalf of first direct.

What is the status of these Terms and Conditions?

By participating in the Incentive Campaign you agree to these terms.

Is there any entry fee?

No. There is no charge to participate in this Incentive Campaign.

Am I eligible?

To participate in the Incentive Campaign, you must:

1. have received a personal invitation to take part in the Incentive Campaign, in the form of a personal email addressed to you, or by a member of first direct staff;
2. be resident in the UK;
3. be aged 18 years or over;
4. hold a 1st Account with first direct;
5. not be a HSBC UK, first direct or The Marketing Lounge Partnership employee or contractor involved in setting up or running this Incentive Campaign;
6. make 20 transactions with the eligible 1st Account debit card, between the following periods:
   • Incentive period one is: 00:01 GMT on 16 February 2024 until 23:59 GMT on 7 March 2024 (inclusive)
   • Incentive period two is: 00:01 GMT on 8 March 2024 until 23:59 BST on 28 March 2024 (inclusive)

If you do not meet, or prior to completing the twenty transactions cease to meet, any of these eligibility criteria, you will not be eligible to participate in the Incentive Campaign. This is the case even if you have received an invitation to participate.

The 1st Account on which the eligible debit card is held must remain open, valid and in good standing during the incentive period and until after the incentive has been claimed and received.

How do I participate?

If you meet the eligibility criteria and complete twenty transactions within incentive period one from 00:01 GMT on 16 February 2024 until 23:59 GMT on 7 March 2024 inclusive (the “Incentive Period”), you will receive an email within 30 days of the campaign close date, inviting you to spin the wheel.

If you meet the eligibility criteria and complete twenty transactions within incentive period two from 00:01 GMT on 8 March 2024 until 23:59 BST on 28 March 2024 inclusive, you will receive a further email within 20 days of the campaign close date, inviting you to spin the wheel again.

Once you’ve spun the wheel, you’ll be notified of the prize or offer you’ve won. Your gift code will be revealed on the page following the spin. To access your code at a later date, you can access the page by logging back into the site. Entrants can use their spin up to 21 days from receiving their invitation to spin) Any attempted spin after the Closing Date will be invalid and ineligible for a prize or offer.

For joint accounts, entry is per customer not account. You will not be eligible for a prize draw entry if first direct is unable to verify that you have completed the necessary actions during the promotional period or that you meet the relevant eligibility criteria or if you are prevented or restricted from participating due to law or a technical failure of any kind (including failure of any information technology).

How are winners chosen?
Any customer who meets the eligibility criteria will be invited to spin the wheel.
Prizes and offers will be awarded on a random basis. Our decision is final and binding in all respects on all entrants and no correspondence will be entered into.
There will be a prize or offer available for every qualifying customer to win in each incentive period, as detailed below.

What are the prizes and offers?
A valid spin will win one of the following prizes and offers each incentive period depending on where the spinner lands:

Prizes
lastminute.com £500 holiday voucher
Take Time Hotel Stay Free night in a hotel
Take Time Afternoon tea for two Free afternoon tea for two
Take Time Spa day for one Free spa experience for one
Take Time Family day out for four Free family day out for four
HelloFresh Free HelloFresh Box
Uber Eats £20 e-voucher
National Trust £10 e-voucher
Greggs Free hot drink
Greggs Free breakfast
Greggs Free sweet treat
Greggs Free sausage roll

Offers
HelloFresh 65% off the first box and 25% off the next 7 with free shipping on the first box
lastminute.com £50 off Flight + Hotel or Train + Hotel Packages with min 2 passengers
Bella Italia 25% discount
Frankie & Benny's 25% discount
English Heritage 25 % off memberships
Bloom & Wild 20% discount
The Fragrance Shop 15% discount
Greene King 10% discount

It is your responsibility to comply with any laws requiring payment of any tax, duty or similar payment relating to the award of any incentive.

All prizes and offers are subject to the Gift Terms and Conditions (at the end of these Terms and Conditions)

How long does the Incentive Campaign run?

The campaign will run over the following incentive periods, unless it is ended early by first direct.

Incentive period one is: 00:01 GMT on 16 February 2024 until 23:59 GMT on 7 March 2024 (inclusive)

Incentive period two is: 00:01 GMT on 8 March 2024 until 23:59 BST on 28 March 2024 (inclusive)

DELIVERY AND USE OF A PRIZE OR OFFER IS SUBJECT TO THE GIFT TERMS AND CONDITIONS BELOW.
Winners may be required to confirm acceptance of a prize or offer and provide additional information (for instance a delivery address) where necessary to deliver the prize or offer.
16.The Operator and/or first direct will not be responsible for any delays caused by any third parties (e.g., the postal service and internet service providers).
17.Prizes and offers do not include any costs incurred that are incidental to the fulfilment of the prize or offer, including but not limited to travel, insurance, the cost of transfers to and from airports or stations, food and drink, spending money, accommodation, tax or personal expenses.
18.Prizes and offers cannot be transferred, refunded, or exchanged for a cash alternative. The Operator reserves the right to substitute a prize or offer (or any part of them) for a prize, prizes or offers of equivalent or greater monetary value if this is necessary for reasons beyond its control.
19.In the event that there are any unwon prizes or offers from campaign one, at the time the campaign ends, these will be added to the available prizes and offers for campaign two.

Liability (ATTENTION IS DRAWN TO THIS CLAUSE):
21.Except in the case of death or personal injury arising from negligence, or in respect of fraud, the Operator and first direct their group companies, their employees, and their agents exclude responsibility and all liability to the maximum extent permitted by law, including in respect of (without limitation): a) any postponement or cancellation of the Promotion; b) any changes to, supply of or use of the prize or offer; and c) any act or default of any third party supplier, which are beyond the Operator’s and/or fist direct reasonable control.
22.Participants will have no claim or action whatsoever against the Operator and first direct, their group companies, their employees, and their agents, employees, or agencies because of participating in the Promotion.
23.The Operator and first direct reserve the right to withdraw or amend the Promotion in the event of unforeseen circumstances outside their reasonable control.
24.The Operator and first direct, their group companies, their employees, and their agents do not accept any responsibility whatsoever for any technical failure, regardless of cause, including, for example, equipment failure, network, server, computer hardware or software failure of any kind, which may restrict, delay or prevent the transmission or receipt of your entry or which may be regarded as spam or junk mail.
25.If the Operator or fist direct has grounds to suspect any entrant or third party of cheating, deception or fraudulent or un-sportsman-like conduct of any kind (including, without limitation, manipulating the Promotion or any entry) the Operator or first direct reserves the right (in their sole discretion) to disqualify any entrant, entry, or person it reasonably believes to be responsible for, or associated with such activity.
26.An entrant is responsible for the behaviour of themselves and their guest(s) whilst enjoying a prize or offer. The Operator, first direct and the prize or offer supplier have the right in their absolute discretion to exclude an entrant and/or guest(s) from participation in a prize or offer if the entrant and/or their guest(s) fail to comply with the directions of the Operator, first direct or the prize or offer supplier or acts in a manner that is dangerous to themselves or to the public or is anti-social in any manner or which causes a disturbance or nuisance to others.
General:
26.The Promotion is not sponsored, endorsed or administered by, or associated with, LinkedIn, Facebook, Instagram or Twitter or any other third party and by entering the Promotion you release LinkedIn, Facebook, Instagram or Twitter and any other third party from any action or claim or liability arising out of the Promotion. All third-party trademarks and other intellectual property rights are hereby acknowledged.
28.These Terms and Conditions shall be governed by the laws of England & Wales and the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Promotion except that (i) residents of Scotland may also bring proceedings in Scottish Courts, and (ii) residents of Northern Ireland may also bring proceedings in Northern Irish Courts.
29.The Operator and first direct will only use personal information provided by entrants for the purpose of administering the Promotion except as explained below in relation to photography. Please refer to the Operator’s Privacy Policy and first direct Privacy Policy for further details. Nothing in these terms and conditions shall restrict the Operator or first direct from disclosing winner information to persons enquiring where required by law (entrants may object to their information being made available in this way or request the information is reduced by contacting the Operator at dco@mlp.agency/ to the ASA, if required to do so.
30.Where prizes and offers are third party products or service those third parties’ privacy policies will also be applicable, and acceptance may be a condition of receipt of the product or service.

What else do I need to know?

These Incentive Campaign Terms apply in addition to and should be read together with the first direct 1st Account Terms and Conditions. In the event of any conflict between these Incentive Campaign Terms and the first direct 1st Account Terms, these Incentive Campaign terms will apply.

We’re not responsible for any loss or damage you incur by taking part in the Incentive Campaign unless the loss or damage is caused by our negligence.
We can change these terms or cancel the Incentive Campaign without telling you in advance if:
• required by law,
• there are reasons beyond our control, or
• there’s a fair or valid reason.

How will data be handled in relation to the Incentive Campaign?

We will use your information to run the Incentive Campaign. For more information about how we use your personal information, please see our Privacy Notice. https://www.firstdirect.com/content/dam/wpb/fsdt/en/documents/pdf/privacy_notice.pdf

If you win, we might ask you if we can use your information and entry in any promotional activities or publicity linked to the prize draw.

If you wish to unsubscribe from further emails relating to this Incentive Campaign, you can unsubscribe by clicking on the link in your Incentive Campaign email. By opting out you are opting out of receiving future rewards emails sent by MLP, relating to this offer.

Personal data provided to MLP will be processed in accordance with MLP’s privacy policy [Hyperlink]

Any questions?

If you have any other questions about this Incentive Campaign, please contact The Marketing Lounge Partnership 01565 656266 Monday to Friday 9:00am to 17:30pm (excluding public holidays and Bank Holidays)