If you couldn't find the answer you were looking for on our FAQs page, you can fill in our short contact us form on this page and a member of the first direct Rewards Team will be able happy to help.
You can also call us on 01565 656 270
We're open Monday to Friday 9:00am to 17:30pm (excluding public holidays and bank holidays)
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We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content that is relevant to you. These cookies will only be stored in your browser with your prior consent. You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
More informationNecessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Cookie DetailsAnalytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Cookie Details| Name: | first_direct_spend_stimulation_session |
|---|---|
| Duration: | Session |
| Description: | This allows the web application to know who you are, without this you will not be able to authenticate yourself. |
| Name: | XSRF-TOKEN |
|---|---|
| Duration: | 1 Hour (from page load) |
| Description: | This is required for security purposes to stop bots. |
| Name: | cookie-bar |
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| Duration: | 90 days |
| Description: | This is used to track what you have selected to be stored. |
| Name: | SERVERID |
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| Duration: | Session |
| Description: | Usually used for load balancing. Identifies the server that delivered the last page to the browser. Associated with the HAProxy Load Balancer software. |
| Name: | _GRECAPTCHA |
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| Duration: | 180 days |
| Description: | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| Name: | rc::a |
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| Duration: | Persistent |
| Description: | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| Name: | rc::b |
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| Duration: | Session |
| Description: | This cookie is used to distinguish between humans and bots. |
| Name: | rc::c |
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| Duration: | Session |
| Description: | This cookie is used to distinguish between humans and bots. |
| Name: | rc::f |
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| Duration: | Persistent |
| Description: | This cookie is used to distinguish between humans and bots. |
| Name: | _gid |
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| Duration: | Two year from when cookie is set |
| Description: | Google analytics - Used to identify unique visitors. |
| Name: | _ga |
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| Duration: | One year from when cookie is set |
| Description: | Google analytics - Used to identify unique visitors. |